Frequently Asked Questions

Lunara Integrative Health is a cash-pay practice, which means we do not bill insurance directly. We believe this model allows us to spend more time with each patient, offer a wider range of integrative services, and keep our focus entirely on your health rather than insurance limitations. That said, many of our services may be eligible for reimbursement through your insurance provider, HSA, or FSA. We provide detailed receipts and superbills that you can submit to your insurance company for potential out-of-network reimbursement. We also partner with Zion Health Share, an affordable healthcare sharing program, to help reduce your out-of-pocket costs.

Your first visit at Lunara Integrative Health is a comprehensive experience designed to give us a complete picture of your health. The appointment typically lasts about 60 minutes and begins with a thorough review of your health history, current symptoms, medications, supplements, lifestyle habits, and personal health goals. Your provider will perform a physical examination and may recommend initial lab work to establish baseline markers. From there, we will develop a personalized care plan that addresses the root causes of your concerns rather than simply masking symptoms. We encourage you to bring any recent lab results or medical records you have, as well as a list of questions or topics you would like to discuss. Our goal is for you to leave your first visit feeling heard, understood, and confident in the path ahead.

Yes, we offer telehealth appointments for established patients. Virtual visits are ideal for follow-up consultations, medication management, lab result reviews, and ongoing check-ins that do not require a physical examination. Telehealth allows you to connect with your provider from the comfort of your home or office, saving you time while still receiving the personalized attention you expect from our practice. To schedule a telehealth appointment, simply let us know your preference when booking and we will send you a secure video link prior to your visit. Please note that initial new patient visits are conducted in person so that we can perform a thorough physical assessment.

Peptide therapy uses specific chains of amino acids, known as peptides, to signal your body to perform targeted functions such as tissue repair, immune modulation, fat metabolism, or growth hormone release. These peptides are naturally occurring in the body, and therapeutic peptide protocols work by supplementing or enhancing these natural processes. Depending on the peptide prescribed, treatment may involve subcutaneous injections that you can administer at home, oral capsules, or nasal sprays. Most patients begin to notice initial improvements within two to four weeks, with more significant results developing over the course of two to three months of consistent use. Your provider will determine the appropriate peptide protocol based on your goals, health history, and lab work, and will monitor your progress with regular follow-ups to adjust dosing as needed.

When properly prescribed and monitored, bioidentical hormone replacement therapy is considered a safe and effective treatment for hormonal imbalances. At Lunara Integrative Health, we use bioidentical hormones, which are chemically identical to the hormones your body produces naturally. This distinguishes them from synthetic hormones and allows for better compatibility and fewer side effects. Safety begins with a comprehensive hormone panel and health assessment to determine exactly what your body needs. From there, we create an individualized treatment plan with precise dosing and schedule regular lab work and follow-up appointments to monitor your levels and adjust your protocol as needed. Our approach is conservative and data-driven, ensuring that your therapy remains both effective and safe over the long term. We take the time to educate every patient on the benefits, risks, and expectations of hormone therapy before starting treatment.

Each IV therapy session at Lunara includes a pre-infusion assessment where your provider reviews your current health status and goals to ensure the selected infusion is appropriate for you. The infusion itself is administered in our comfortable treatment space and typically lasts between 30 and 60 minutes depending on the specific protocol. All of our IV formulations use medical-grade vitamins, minerals, amino acids, and antioxidants sourced from licensed compounding pharmacies. During your session, a member of our clinical team will monitor you to ensure comfort and safety. Many patients choose to relax, read, or work during their infusion. We offer a range of pre-designed IV protocols as well as fully customized formulations tailored to your individual needs, whether you are seeking immune support, energy restoration, athletic recovery, or anti-aging benefits.

Yes, we understand that investing in your health is a significant decision, and we want to make our services as accessible as possible. We offer flexible payment plans for treatment programs and larger service packages, allowing you to spread the cost over several months. We accept all major credit and debit cards, and can discuss payment arrangements during your initial consultation or at any time during your care. Additionally, our Monthly Wellness Membership provides ongoing savings for patients who want consistent access to our services. For patients with HSA or FSA accounts, many of our services qualify as eligible medical expenses. Our team is happy to discuss all available payment options and help you find a plan that works within your budget.

Scheduling an appointment at Lunara Integrative Health is simple and convenient. You can book directly through our website by visiting the Plan Your Visit page and filling out our contact form, and a member of our team will reach out to confirm your appointment within one business day. You can also call our office directly during business hours, Monday through Friday from 8:00 AM to 5:00 PM. We do our best to accommodate same-week appointments for both new and returning patients. While we do not currently accept walk-in visits, we are often able to schedule appointments on short notice depending on availability. If you have any questions before booking, feel free to reach out by phone or email and our team will be happy to assist you.

Integrative medicine combines the best of conventional medicine with evidence-based complementary approaches to treat the whole person — body, mind, and lifestyle — rather than focusing solely on symptoms or a single diagnosis. At Lunara, this means we go beyond prescribing medications to also evaluate your hormones, nutrition, gut health, sleep, stress, and genetics. We use advanced diagnostics like the DUTCH hormone test and comprehensive bloodwork to identify the underlying causes of how you feel. The result is a personalized plan that may include hormone optimization, peptide therapy, IV nutrition, lifestyle coaching, and traditional medical care — all working together to restore your health at the root level.

Traditional primary care is often constrained by insurance requirements, short appointment windows, and a reactive approach that addresses problems only after they become serious. At Lunara, we operate as a cash-pay practice specifically so we can give every patient the time, attention, and depth of care they deserve. New patient appointments are approximately 60 minutes — not 10. We order comprehensive lab panels that most conventional offices do not run, allowing us to detect imbalances before they become diseases. Our approach is proactive and preventive, and our services like hormone therapy, peptide therapy, and IV nutrition go far beyond what a traditional practice offers. We treat the root cause, not just the symptom.

Yes, Lunara Integrative Health is currently accepting new patients. We welcome both individuals who are new to integrative medicine and those who have been on a wellness journey and are looking for a more personalized, comprehensive approach to their care. To get started, visit our Plan Your Visit page to request an appointment, or call our office at (480) 418-4386. We will do our best to get you in as quickly as possible. You can also book online for real-time availability.

Lunara Integrative Health treats a wide range of conditions and health goals including hormonal imbalances, thyroid dysfunction, adrenal fatigue, low energy and chronic fatigue, brain fog, weight management, metabolic syndrome, anxiety, sleep disorders, immune deficiency, and general preventive wellness. We also provide primary care services including annual wellness exams, acute illness visits, blood draws, and chronic disease management. Many of our patients come to us after feeling dismissed by conventional medicine — their labs look "normal" but they know something is off. We dig deeper, run more comprehensive panels, and build plans that address what is actually driving their symptoms.

Hormonal imbalances can show up in many ways, and they are far more common than most people realize. Common signs include persistent fatigue even after a full night of sleep, unexplained weight gain especially around the midsection, mood swings, irritability, or low motivation, difficulty concentrating or memory problems (often called brain fog), decreased libido, irregular periods or worsening PMS in women, hot flashes or night sweats, hair thinning, dry skin, and difficulty recovering from exercise. If several of these symptoms sound familiar, a comprehensive hormone panel is a great first step. At Lunara we use the DUTCH test and blood serum testing to get a complete picture of your hormonal health and create a targeted treatment plan.

The DUTCH test (Dried Urine Test for Comprehensive Hormones) is one of the most advanced hormone panels available. Unlike a standard blood test that captures a single snapshot of your hormone levels, the DUTCH test measures your hormone metabolites throughout the day using dried urine samples, giving your provider a much more complete picture of how your body is producing, using, and breaking down hormones. It measures estrogen, progesterone, testosterone, DHEA, cortisol, and melatonin — along with their metabolites — and can reveal patterns that standard labs completely miss. At Lunara, we use the DUTCH test as a foundational tool for hormone therapy patients because it allows us to design protocols that are truly personalized to your unique hormonal profile.

Our medical weight loss program goes far beyond calorie counting or generic diet plans. We begin with comprehensive bloodwork and metabolic testing to identify the specific factors making it difficult for you to lose weight — including insulin resistance, thyroid dysfunction, hormonal imbalances, inflammation, and nutrient deficiencies. Based on your results, we build a personalized plan that may include GLP-1 medications such as semaglutide or tirzepatide, hormone optimization, peptide therapy, nutritional guidance, and lifestyle support. We monitor your progress with regular check-ins and adjust your protocol as your body responds. Our goal is sustainable, lasting results — not a quick fix — and we focus on improving your overall metabolic health along the way.

Results vary depending on the treatment and the individual, but most patients begin noticing meaningful changes within two to six weeks of starting a personalized protocol. IV therapy often produces noticeable effects within 24 to 48 hours, making it one of our fastest-acting services. Hormone therapy typically shows early improvements in energy, sleep, and mood within the first four to six weeks, with more significant changes — including body composition and libido — developing over three to six months. Medical weight loss results depend on the protocol, but patients on GLP-1 medications often begin seeing measurable progress within the first month. Peptide therapy timelines vary by peptide, with most patients seeing results at the two to three month mark. We set realistic expectations during your consultation and track your progress with lab work throughout your treatment.

Yes, many of our services are eligible for payment using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA). These accounts can typically be used for medical consultations, lab work, certain medications, and many therapeutic treatments. We accept HSA and FSA cards as a form of payment. If you need documentation for reimbursement purposes, we provide detailed receipts and superbills that you can submit to your HSA or FSA administrator. We recommend checking with your plan provider to confirm which specific services are eligible under your account, as coverage can vary. Our team is happy to assist with any documentation you need.

Our Monthly Wellness Membership is designed for patients who want consistent, ongoing care at a predictable monthly cost. Membership provides access to our primary care services, discounted pricing on treatments and lab work, and priority scheduling so you can always get in when you need to. It is ideal for patients who want a long-term partner in their health — whether that means routine wellness visits, ongoing hormone management, regular IV therapy, or all of the above. Rather than paying per visit, members enjoy a simplified, relationship-based model of care that keeps costs transparent and encourages proactive health maintenance. Visit our Menu & Pricing page for current membership details, or contact us to learn which plan is the right fit for your health goals.

Lunara Integrative Health is located at 325 N. Alma School Rd., Suite 1, Chandler, AZ 85224. We are conveniently situated in the Chandler area and serve patients throughout the greater Phoenix metro area including Gilbert, Tempe, Mesa, Scottsdale, and surrounding communities. Our office is designed to feel more like a welcoming home than a clinical setting — because we believe the environment you receive care in matters just as much as the care itself. Free parking is available on site. If you need directions or have questions about finding us, feel free to call our office at (480) 418-4386.

Yes, Lunara offers Botox as part of our broader commitment to helping patients look and feel their best. We believe aesthetics and wellness go hand in hand — when you feel well from the inside, looking refreshed on the outside is a natural extension of that care. Our Botox treatments are administered by our trained clinical team in a comfortable, private setting. Whether you are looking to reduce fine lines, prevent new ones from forming, or simply refresh your appearance, we approach aesthetic services with the same personalized attention we bring to all of our treatments. Contact us or mention your interest in Botox when scheduling your appointment to learn more about current availability and pricing.

Semaglutide is a GLP-1 receptor agonist — a medication that mimics a naturally occurring hormone in the gut called glucagon-like peptide-1. This hormone plays a key role in regulating appetite, blood sugar, and digestion. When you take semaglutide, it signals your brain that you are full, slows gastric emptying so food moves through your stomach more slowly, and helps stabilize blood sugar levels after meals. The result is a significant reduction in hunger and caloric intake, which leads to sustained weight loss over time. Originally developed to treat type 2 diabetes, semaglutide has been FDA-approved for chronic weight management under the brand names Ozempic and Wegovy. At Lunara, we offer pharmaceutical-grade semaglutide as part of a comprehensive medical weight loss program that includes monitoring, lab work, and personalized dosing adjustments.

Both semaglutide and tirzepatide are GLP-1 receptor agonists used for medical weight loss, but they work in slightly different ways. Semaglutide activates only the GLP-1 receptor, while tirzepatide is a dual agonist that activates both the GLP-1 and GIP receptors simultaneously. GIP (glucose-dependent insulinotropic polypeptide) is another gut hormone involved in metabolism and fat storage, and activating both receptors together appears to produce a more pronounced effect on appetite suppression and weight reduction. In clinical trials, tirzepatide (marketed as Mounjaro and Zepbound) has shown greater average weight loss than semaglutide in head-to-head comparisons. That said, the best choice for you depends on your health history, goals, how your body responds to each medication, and cost considerations. Your Lunara provider will help you determine which option is the right fit during your consultation.

When prescribed and monitored by a qualified medical provider, weight loss medications like semaglutide and tirzepatide are considered safe and effective for appropriate candidates. These medications have gone through extensive clinical trials and received FDA approval for chronic weight management. That said, they are not right for everyone. At Lunara, we conduct a thorough medical evaluation before prescribing any weight loss medication, reviewing your health history, current medications, lab results, and goals to confirm you are a good candidate. We start patients at conservative doses and increase gradually to minimize side effects, which commonly include mild nausea, fatigue, or digestive changes — especially early on. We monitor you regularly throughout your program and adjust your protocol as needed. Our goal is your long-term metabolic health, not just a number on the scale.

Bioidentical hormone replacement therapy (BHRT) uses hormones that are molecularly identical to the hormones your body naturally produces — including estrogen, progesterone, testosterone, DHEA, and thyroid hormones. This is what distinguishes BHRT from conventional synthetic hormone therapy, which uses hormones with slightly different molecular structures that can behave differently in the body. Because bioidentical hormones match your body's own chemistry, they are generally better tolerated and associated with fewer side effects. BHRT can be delivered in several forms including topical creams, patches, pellets, capsules, or injections, depending on the hormone and your individual needs. At Lunara, we use comprehensive testing including the DUTCH test and blood panels to establish your baseline hormone levels and design a personalized BHRT protocol. We then monitor your levels regularly to ensure your therapy stays optimized as your body changes over time.

Yes, testosterone replacement therapy (TRT) for men is one of our most requested services. Low testosterone — sometimes called low T or hypogonadism — is extremely common in men, particularly after age 35, and can cause fatigue, brain fog, reduced muscle mass, increased body fat, low libido, mood changes, and poor sleep. Many men are told their levels are "normal" when in fact they are at the low end of the reference range and significantly impacting their quality of life. At Lunara, we evaluate your total testosterone, free testosterone, SHBG, LH, FSH, estradiol, and other relevant markers to get a complete picture. If therapy is appropriate, we create a personalized protocol — typically injections, topical cream, or other delivery methods — and monitor you closely with regular lab work to keep your levels optimized and your health protected.

Yes, and this is an area that is significantly underserved in conventional medicine. Testosterone is just as important for women as it is for men — it plays a vital role in energy, libido, mood, muscle strength, bone density, and cognitive function. Women's testosterone levels decline naturally with age, often starting in their 30s and dropping substantially through perimenopause and menopause. Symptoms of low testosterone in women include low sex drive, persistent fatigue, difficulty building or maintaining muscle, mood instability, and poor mental clarity. At Lunara, we assess testosterone as part of a comprehensive hormone panel and, when appropriate, prescribe low-dose bioidentical testosterone in a form suited to women's physiology. Many of our female patients report dramatic improvements in how they feel within a few months of starting therapy.

Yes, thyroid evaluation and treatment is a core part of what we do at Lunara. The thyroid gland regulates metabolism, energy, body temperature, heart rate, mood, and much more — so when it is not functioning optimally, the effects are felt throughout the entire body. Conventional medicine often runs only TSH (thyroid stimulating hormone) and calls it normal if it falls within a broad reference range. At Lunara, we run a comprehensive thyroid panel including TSH, free T3, free T4, reverse T3, and thyroid antibodies (TPO and TgAb) to get the full picture. This allows us to identify subclinical hypothyroidism, Hashimoto's thyroiditis, and other patterns that are commonly missed. We offer both conventional and compounded thyroid medications including T4-only and combination T4/T3 protocols, tailored to how your body converts and utilizes thyroid hormones.

NAD+ (nicotinamide adenine dinucleotide) is a coenzyme found in every cell of your body that plays a central role in energy production, DNA repair, and cellular metabolism. NAD+ levels decline significantly with age, stress, poor nutrition, alcohol use, and certain medications — and this decline is linked to accelerated aging, fatigue, cognitive decline, and reduced cellular resilience. NAD+ therapy delivers this coenzyme directly into the bloodstream via IV infusion, bypassing the digestive system for maximum absorption. Patients often report significant improvements in mental clarity, energy, mood, and overall vitality. NAD+ IV therapy is also used to support addiction recovery, reduce inflammation, and promote healthy aging. Sessions are longer than standard IV infusions — typically two to four hours — and are best done as a series for cumulative benefit. Your Lunara provider can help determine if NAD+ therapy is right for your goals.

The Myers Cocktail is one of the most well-known and widely used IV therapy formulations in integrative medicine. Originally developed by physician John Myers, MD, it consists of a blend of magnesium, calcium, B vitamins (including B12 and B-complex), and vitamin C delivered directly into the bloodstream via IV infusion. Because it bypasses the digestive system, the nutrients are absorbed at much higher concentrations than what is achievable through oral supplementation. The Myers Cocktail is used to support immune function, reduce fatigue, relieve migraines, improve fibromyalgia symptoms, support athletic recovery, and promote general wellness. At Lunara, the Myers Cocktail is one of our most popular infusions and can be customized with additional nutrients based on your specific health goals and needs.

The ideal frequency for IV therapy depends on your health goals and the specific infusion you are receiving. For general wellness maintenance, most patients benefit from one infusion every two to four weeks. If you are recovering from illness, experiencing high stress, or seeking immune support, more frequent sessions — weekly or biweekly — may be recommended for a period of time. Athletes often schedule infusions around training cycles or competitions. NAD+ therapy is typically done as an initial series of sessions close together, followed by monthly maintenance. During your initial consultation, your Lunara provider will assess your health status and goals and make a personalized recommendation for frequency. Many patients find that a consistent schedule delivers the most noticeable long-term benefits, while others use IV therapy situationally whenever they feel run down or need a boost.

IV therapy at Lunara is administered by trained clinical professionals and is considered very safe when properly conducted. Every patient receives a pre-infusion assessment before their session to ensure the chosen formulation is appropriate for their current health status and any conditions or medications they have. Our IV formulations use medical-grade nutrients sourced from licensed compounding pharmacies, and every infusion is prepared according to strict sterility and dosing standards. Side effects are uncommon and typically mild — some patients experience slight coolness or discomfort at the infusion site, a flushing sensation, or a brief taste of vitamins as the infusion begins. Serious adverse reactions are rare. If you have specific health conditions such as kidney disease, heart failure, or known allergies to any infusion components, please disclose this during your consultation so we can determine the safest protocol for you.

The legal and regulatory status of peptides is nuanced and evolving. Some peptides are FDA-approved as prescription medications — semaglutide, for example, is an FDA-approved peptide drug. Others, such as BPC-157, CJC-1295, and Ipamorelin, are available through licensed compounding pharmacies and are prescribed by physicians for specific therapeutic purposes, though they are not individually FDA-approved as finished drugs. The FDA has taken steps to restrict certain compounded peptides in recent years, which is why it is important to work with a licensed medical provider who stays current on the regulatory environment. At Lunara, we only prescribe peptides that are legally available through compliant compounding pharmacies. Our providers will discuss the current status, evidence base, and expected outcomes of any peptide protocol before prescribing, so you can make a fully informed decision about your care.

Lunara offers a range of peptide protocols tailored to specific health goals. Commonly prescribed peptides include CJC-1295 and Ipamorelin for growth hormone optimization, improved body composition, and sleep quality; BPC-157 for tissue repair, gut healing, and injury recovery; PT-141 for sexual health and libido; Selank and Semax for cognitive performance and stress resilience; and GHK-Cu for skin health and cellular repair. We also incorporate GLP-1 peptides such as semaglutide and tirzepatide as part of our medical weight loss programs. The specific peptides available may vary based on current regulatory guidelines and pharmacy availability. Your provider will review your health goals and recommend the most appropriate and currently available peptide protocols for your situation during your consultation.

Absolutely. While integrative and hormone-focused practices are sometimes perceived as primarily serving women, Lunara warmly welcomes male patients and we have a strong and growing population of men in our practice. Men commonly come to us for testosterone optimization, metabolic health, medical weight loss, peptide therapy, IV nutrition, and primary care. Low testosterone, thyroid dysfunction, adrenal issues, and chronic fatigue are just as prevalent in men as in women — they are simply discussed less openly. We take the time to understand each male patient's specific health goals and design a program that helps them feel strong, clear-headed, and energetic at every stage of life. If you are a man who has been told your labs are "normal" but you know something is off, we encourage you to come in for a comprehensive evaluation.

The lab work we order at your first visit depends on your symptoms, goals, and health history, but our new patient panels are significantly more comprehensive than what most conventional practices run. A standard new patient panel at Lunara typically includes a complete metabolic panel, complete blood count, thyroid function (TSH, free T3, free T4, thyroid antibodies), a full lipid panel, fasting insulin and glucose, HbA1c, vitamin D, vitamin B12, iron studies, inflammatory markers like CRP and homocysteine, and a comprehensive sex hormone panel including estradiol, progesterone, testosterone (total and free), SHBG, LH, FSH, and DHEA-S. Additional testing such as cortisol, micronutrient analysis, gut health panels, or the DUTCH hormone test may be recommended based on your specific concerns. We do not run tests just to run them — every panel we order has a clinical purpose tied to your care plan.

Integrative medicine and functional medicine share many principles — both focus on treating the root cause of illness, viewing the body as an interconnected system, and personalizing care to the individual. The key distinction is largely one of emphasis and training framework. Functional medicine is a specific methodology with its own training program and certifying body (the Institute for Functional Medicine), and it tends to place strong emphasis on detailed timelines, gut health, genetics, and systems biology. Integrative medicine is a broader term that encompasses conventional medicine alongside evidence-based complementary therapies such as nutrition, mind-body practices, and lifestyle medicine, and is often associated with academic medical centers and fellowship training. In practice, many providers — including ours at Lunara — draw from both approaches. The most important thing is not the label but the depth and quality of the care you receive, and our commitment to understanding you as a whole person rather than a collection of symptoms.

Yes, mood and mental health are deeply connected to physical health, and at Lunara we take both seriously. Many cases of anxiety and depression have underlying physiological contributors that conventional psychiatry may not fully evaluate — including hormonal imbalances, thyroid dysfunction, nutrient deficiencies, chronic inflammation, adrenal dysregulation, and blood sugar instability. We assess these potential root causes as part of our comprehensive approach and often find that addressing them produces meaningful improvements in mood, motivation, and emotional resilience. We are not a psychiatric practice and do not replace mental health therapy or psychiatric medication management when those are needed. However, we work collaboratively with your existing care team and often serve as an important missing piece for patients who have tried conventional treatments without satisfying results. Our goal is to help your body and brain function the way they were designed to.

Lunara Integrative Health is open Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends and major holidays. We do our best to offer flexible scheduling within our business hours and can often accommodate same-week appointments for both new and established patients. If you have a time-sensitive concern outside of office hours, please call our main line and follow the instructions for urgent matters. For non-urgent questions, you can also reach us by email at [email protected] and a member of our team will respond on the next business day. Telehealth appointments for established patients are also available during regular business hours.

Zion Health Share is a faith-based healthcare sharing community — an alternative to traditional health insurance in which members share each other's eligible medical costs. It is a legal and affordable option for individuals and families who want meaningful protection against large medical expenses without the high premiums and restrictions of conventional insurance. Members pay a monthly share amount that is typically significantly lower than traditional insurance premiums, and when they have eligible medical costs, the community shares those costs according to the program's guidelines. At Lunara, we have partnered with Zion Health Share because we believe our patients deserve more options for making quality healthcare accessible. If you are uninsured, self-employed, or simply looking for a more affordable alternative to traditional coverage, Zion Health Share may be worth exploring. Ask our team for more information about how it works and how to apply.