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Privacy Policy

This Privacy Policy explains how LUNARA Integrative Health, owned and operated by Hoxie Health, LLC (“we,” “us,” or “our”), collects, uses, and protects your personal information when you use our website [insert domain] (“Site”). By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

 

 

We may collect the following types of information:

 

 

a. 

Personal Information (voluntarily provided)

 

 

  • Name, email address, phone number, and any details submitted via contact or intake forms

  • Appointment requests or inquiries submitted via forms or email

 

 

 

b. 

Automatically Collected Information

 

 

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on the Site

  • Referring website or search engine

 

 

This data is collected using cookies, analytics tools (like Google Analytics), and standard server logs.

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

  • Respond to inquiries and contact requests

  • Schedule appointments or consultations

  • Improve and optimize the website experience

  • Communicate important updates (if you opt in)

  • Maintain internal records and analytics

 

 

We do not sell, rent, or trade your personal information to third parties.

 

 

 

3. Protection of Your Information

 

 

We implement standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

 

 

4. HIPAA Notice (If Applicable)

 

 

If you are a patient and submit health-related information through a secure patient portal, phone, or in-office forms, such data may be protected under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to handling Protected Health Information (PHI) in accordance with HIPAA regulations.

 

For more information, please see our Notice of Privacy Practices available at our clinic or upon request.

 

 

 

5. Cookies & Tracking

 

 

We may use cookies and analytics tools to understand how users interact with our Site. You can disable cookies through your browser settings, but some features may not function properly.

 

 

 

6. Third-Party Links

 

 

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

 

 

 

7. Children’s Privacy

 

 

Our website is not intended for children under 13. We do not knowingly collect information from children.

 

 

 

8. Your Rights

 

 

Depending on your location, you may have rights to access, correct, or delete your personal data. To make such requests, contact us using the details below.

 

 

 

9. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date.

 

 

 

10. Contact Us

 

 

If you have any questions about this Privacy Policy or your data, please contact:

 

Hoxie Health, LLC

[Insert Clinic Address]

[Insert Email Address]

[Insert Phone Number]

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Your Information. Your Rights. Our Responsibilities.

 

 

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

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Your Rights

 

 

You have the right to:

 

  • Get a copy of your medical record

  • Correct your medical record

  • Request confidential communication

  • Ask us to limit the information we share

  • Get a list of those with whom we’ve shared your information

  • Get a copy of this privacy notice

  • Choose someone to act for you

  • File a complaint if you believe your rights are violated

 

 

 

 

Your Choices

 

 

You have some choices in the way we use and share information when we:

 

  • Tell family and friends about your condition

  • Provide disaster relief

  • Include you in a patient directory

  • Market our services

  • Raise funds

 

 

 

 

Our Uses and Disclosures

 

 

We typically use or share your health information to:

 

  • Treat you (e.g., share info with other healthcare providers involved in your care)

  • Run our organization (e.g., improve care quality, manage operations)

  • Bill for your services (e.g., send claims to insurance or collect payment)

 

 

We may also share your information:

 

  • For public health and safety (e.g., disease control, product recalls, reporting abuse or neglect)

  • With health oversight agencies (e.g., for audits or investigations)

  • As required by law (e.g., court orders, law enforcement)

  • With medical examiners or funeral directors (in the event of death)

  • For workers’ compensation, law enforcement, or government requests

  • For research (under certain protections)

 

 

 

 

Our Responsibilities

 

 

  • We are required by law to maintain the privacy and security of your protected health information.

  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

  • We must follow the duties and privacy practices described in this notice.

  • We will not use or share your information other than as described here unless you tell us we can in writing.

 

 

 

 

Changes to the Terms of This Notice

 

 

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.

 

 

 

Contact Information

 

 

If you have questions or want more information, contact:

 

LUNARA Integrative Health

c/o Hoxie Health, LLC

[Insert Clinic Address]

[Insert Phone Number]

[Insert Email Address]

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